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Bespoke Inc.

Emergency Communications & Real-time Engagement

USA, California
Market: Artificial Intelligence
Stage of the project: Operating business

Date of last change: 27.04.2020
Min investment
$  1.000.000
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Total required
$ 4.500.000
Rating
equalizer из 1000
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Idea

A chatbot that effectively communicates with residents & travelers during this COVID-19 crisis. Doesn't require an app download, allows partners to communicate bi-directionally & provide an effective & inclusive information channel in multiple languages. Use cases include rapid dissemination of alerts, instructions & customer-care procedures. Users can pass data back to the bot which can help in early detection of trends, hot-spots & containment of the pandemic & speed-up the recovery process.

Current Status

Our chatbot is currently used by the Japanese government, various international airports, Tokyo Metro and DMOs. Our solution is already available in production for customer use since 2017, and we have seen high usage of up to 20,000 users or more per day.

Problem or Opportunity

We are solving problems around the lack of accessible and accurate information that can be delivered to residents & travelers promptly during this COVID-19 crisis. Additionally, through our frictionless engagement platform, we allow partners to receive and work with data at the user level that was not available to them before.

Solution (product or service)

Our chatbot which does not require an app download allows our partners like Metro, Airports or BIDs to communicate bi-directionally and provides an effective and inclusive information channel in multiple languages. Use cases include the rapid dissemination of alerts, instructions & customer-care procedures. Residents and travelers can pass data back to the bot which can help in the early detection of trends, hot-spots and containment of the pandemic and speed-up the recovery process.

Competitors

There are several tech companies that provide bot solutions to travel companies including Facebook and Airport Ai. However, Bespoke has a 3-year development advantage to any other company because we can rely on a vast set of training-data gathered from our 100+ existing partners that allow us to optimize our AI which drives that industry leading engagement with customers around the world.

Advantages or differentiators

Bespoke has a 3-year development advantage to any other company because we can rely on a vast set of training-data gathered from our 100+ existing partners that allow us to optimize our AI which drives that industry leading engagement with customers around the world. We give a unique and customized service for each of our partners and clients.

Money will be spent on

Expenditure will be spent on product development and for furthering the capabilities of the team.

Team or Management

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Idea
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